How long does it take an order to deliver?

FAQ, Procedures

Generally, ascender order processing begins upon receipt of order and payment. Upon notification of a potential order from the retailer, the manufacturer can tell them if the ordered ascenders and accessories are in stock. Typically, for orders of two to five ascenders at a time, the standard PQ500 will always be in stock. The manufacturer tries to keep at least twenty ascenders on the shelf with another fifty in various stages of assembly. If it is in stock, it will arrive at the delivery location within 5 days of processing.

If the customer needs a tower version of ascender, they should anticipate about an additional two days for retrofitting the wired control lanyard that accompanies it. The manufacturer will keep these in stock also once they get an idea of the volume. For the PQ 500-AX, PowerQuick is custom manufacturing them as they are ordered, so the customer should figure on about six weeks delivery for now. This will change as the process is fine tuned.

How long does an order take to deliver if the ascenders ordered are not in stock?

That depends on several variables, such as the number ordered and how many other orders the manufacturer has from other vendors. The manufacturer will tell retailer ahead of time what the delivery will be.

How long would it take to deliver orders if ordered accessories are not in stock?

Again, that is volume dependent. For example, if the manufacturer gets a huge order and run out of batteries (they try to keep a minimum of a hundred and fifty units in house) an order may take four to six weeks. All other accessories are less than two weeks lead time, if the manufacturer is totally out of stock.

How long would it take to deliver an order if the item is a piece of rigging equipment or gear?

PowerQuick can have most equipment in a few days, so the items would ship with the ascender as ordered. If the equipment or gear were a special order, such as custom rope or custom colored harnesses, the customer should figure six weeks for deliver to take place.

How long does it take to deliver a specially modified ascender?

A modification that is doable with components in-hand at time of manufacturing it shouldn’t take more then two weeks added to normal shipping time. Ascenders ordered requiring manufacturing changes to components can take two or more weeks depending on the requested modification. The customer is advised to check with their dealer/distributor at the time of order to find out what delays a requested modification to an ascender may have on the order delivery time.

admin @ August 7, 2008